IT Help Desk Portal

IT User Guides

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Accounts & Login 4

• Multifactor Authentication (MFA) for Microsoft 365 Accounts
• MFA Setup: Microsoft Authenticator App
• Adding a profile picture to Office 365
• Azure AD Self-Service Password Reset

AV User Guides

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Public Operating Guides 6

• Conference Rooms with Logitech Rally / Swytch System
• Classroom: Audio Controls
• Portable P.A. - Samson Xp310W
• Portable P.A. - Minivox AN-MINI
• Laptop on PSH Projector - For Clients

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Assistive Listening System 6

• (iOS) Live Captions with Listen EVERYWHERE
• (Android) Live Captions with Listen EVERYWHERE
• Listen EVERYWHERE Troubleshooting Guide
• Assistive Listening System Guest Services Guide
• Listen EVERYWHERE User Guide - Aquarium Provided Phone

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OP Staff Guides 1

• OP: Dive Communication

IT Help Desk Portal

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Public 6

• Signing in to the IT Help Desk Portal
• Conference Rooms with Logitech Rally / Swytch System (For External Visitors)
• MFA Setup: Microsoft Authenticator App (Public)
• Signing In to the FortiClient Web Portal
• Azure AD Self-Service Password Reset (Public)

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