Overview

This document outlines the steps to enable multifactor authentication to continue accessing Seattle Aquarium resources.

Please follow the steps below to ensure that your access is not interrupted.

Seattle Aquarium IT only supports use of the Microsoft Authenticator app.

If you choose to use SMS text or phone calls, the Aquarium is not responsible for any additional carrier charges related to authentication phone calls or SMS messages.

Prerequisites

To enable multifactor authentication, you will need:

  • An Android or Apple mobile phone with access to the Internet
  • A computer with Internet access

Enable Multifactor Authentication

Because you will need to switch between the mobile device and the computer, please note the follow symbols to indicate on which device you should be performing the current steps:

Follow the steps on your mobile device

Follow the steps on your computer


 
  1. Download the Microsoft Authenticator app:
    • Apple iOS: Search for “Microsoft Authenticator” in the Apple App Store or scan this QR code with your phone camera.
       
    • Android: Search for “Microsoft Authenticator” in the Google Play Store or scan this QR code with your phone camera.
       
  2. After downloading the app, DO NOT SIGN-IN TO THE APP. You will sign-in to the authenticator app in later steps.
 
  1. In a web browser, go to https://portal.office.com.
    1. Log in with your username, which will be your Seattle Aquarium email address. It will usually be your [first name initial].[last name][email protected]. For example, John Doe's username will be [email protected].

    2. Your password will remain the same as your computer login.

    3. After logging in you will be prompted to provide additional information. Click Next to continue.

    4. Ensure that you have the Authenticator app ready and then click Next.
 
  1. Open the Microsoft Authenticator app on your mobile device.
    • Allow the app to access your camera / take pictures and record video.
    • Allow the app to send you notification. This is required for you to receive MFA sign-in alerts.

  2. Tap Scan a QR code. Scan the QR code on your computer screen, and then click Next.
  3. At this time, you will now see a number on the computer screen. Enter this number into the Are you trying to sign in? window on the mobile device, then select YES
7. Once the notification has been approved, click Next.

8. On the next screen, click Done

9. Multifactor Authentication set up is complete. When accessing Aquarium resources while outside of the office or not on SEAQ-Network Wi-Fi, you will need to use your mobile device and the authenticator app to verify your logins.