IT Help Desk Portal

Activating Live Captions on an iOS Device  Live captions on an iOS device can only be activated in the device settings.  Go t...

Activating Live Captions on an Android Device  Live captions are enabled through the settings menu. Please note that different Android devices...

Trouble downloading ListenWIFI app Make sure that the device is on mobile data or the Aquarium Public Wi-Fi, not Aquarium Assistive Listening. ...

Guests may approach you asking about our Assistive Listening Available signage, here is how to help them! You may want to grab a paper and marker in cas...

Assistive Listening Guide (Aquarium phone): Hold the power button on the right side of the phone to power on the phone. Select the ListenWIFI app in...

Assistive Listening Guide (Personal Phone): First, download the ListenWIFI app. Scan this QR Code: or click these links: Apple device...